This privacy notice explains how Blooming Elegance handles personal data when you use our website, contact us, or place a flower order. It applies to our florist workshop operations in Indonesia and covers the information needed to respond to enquiries, prepare orders, and keep the site secure.
When you contact Blooming Elegance, we may process your name, email address, phone number if you provide it, your message, and any service preferences you share. We may also process basic technical data such as server request metadata and browser or device information needed to keep the site working and secure.
We receive personal data when you submit a contact form, place an order, call us, or visit the site. Technical data is collected automatically through normal website operation and security logs.
The site uses essential cookies to support basic operation and privacy preference cookies to remember your choices. We do not state that analytics or marketing cookies are active.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser controls. If you disable essential cookies, some parts of the site may not function properly.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to answer enquiries, confirm bouquet requests, check availability, arrange payment, and support studio pickup or local delivery. We also use data to operate the website, maintain security, and keep records needed for normal business administration.
We may share limited data with operational partners that help us run the website, deliver messages, or support order handling. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data if required by law, court order, or a lawful request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the security of our website and customers.
You may ask us to access, correct, or delete personal data that we hold about you, and you may object to processing in some situations. If a request cannot be fully granted, we will explain the reason in plain language.
To make a privacy request, use the contact details in this notice and describe what you want us to do. We will review the request, confirm whether any legal or operational limits apply, and respond within a reasonable time.
Contact and order information is kept for the time needed to manage the request, complete the transaction, and handle follow-up questions. Technical logs are kept for a limited period for security and troubleshooting, then removed or anonymised when they are no longer needed.
If we make a material change to this privacy policy, we will update the page and use a reasonable method to let users know. The version in effect is the one published on the site at the time you use it.
